Shipping policy
Shipping Policy
Thank you for shopping with us! Here at Pete's Store, we strive to provide the best possible shopping experience for our customers, including efficient and reliable shipping services. Please review the following information regarding our shipping policy:
Shipping Methods
We offer several shipping options to accommodate your needs:
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Standard Shipping: Orders are typically processed within 1-2 business days and delivered within 3-7 business days, depending on the destination.
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Expedited Shipping: For those who need their orders to arrive more quickly, we offer expedited shipping options. Orders placed with expedited shipping are typically processed within 1 business day and delivered within 1-3 business days, depending on the destination.
Shipping Rates
Shipping rates are calculated based on the weight of your order and the destination address. You can view the shipping costs for your order during the checkout process before finalizing your purchase.
Order Processing
Orders are processed and shipped on business days (Monday through Friday, excluding holidays). Orders placed after our daily cutoff time will be processed on the next business day. Please note that order processing times may vary during peak seasons or promotional periods.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and location of your package through our website or the carrier's website.
International Shipping
At this time, we only offer shipping within [specify countries or regions]. We apologize for any inconvenience this may cause to our international customers outside of our shipping area.
Shipping Restrictions
Some items may be subject to shipping restrictions or regulations based on their contents or destination. If your order contains restricted items, we will notify you promptly and work to find a suitable solution.
Lost or Damaged Packages
In the rare event that your package is lost or damaged during transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order as quickly as possible.
Contact Us
If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team. We're here to assist you and provide the best possible shopping experience.